PURPOSES AND LEGAL GROUNDS:
(a) Omar Travel ehf processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is based on Omar Travel ehf legitimate interest in protecting the security of your account.
(c) If you provide your opt-in consent to receiving marketing information from Omar Travel ehf, Omar Travel ehf will also process your email address for the purpose of sending you marketing information about Omar Travel ehf products and apps. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your Omar Travel ehf account or through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Omar Travel ehf are based on the preferences you provide in your Omar Travel ehf account, the locale indicated by your Internet Protocol (IP) address, the types of Omar Travel ehf devices you have added to your Omar Travel ehf account, and any subscriptions included in your Omar Travel ehf account. The legal ground for processing this data for this purpose is Omar Travel ehf legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.
(d) Omar Travel ehf also processes your email address to associate it with your Omar Travel ehf account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.
Personal data that is processed when you communicate with Omar Travel ehf:
When you interact with our customer support representatives via email, telephone, online or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the Omar Travel ehf products you own, such as their serial numbers and date of purchase.
To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your Omar Travel ehf account, if appropriate, to help troubleshoot and resolve your issue.
PURPOSE AND LEGAL GROUND:
We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is Omar Travel ehf legitimate interests in providing quality product support. The legal ground for signing in to your Omar Travel ehf account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.
PURPOSE AND LEGAL GROUND:
We collect your name, mailing address and telephone number so we can process your order and fulfill your purchase. The legal ground for processing your name, mailing address and telephone number for these purposes is performance of a contract. We also process your personal data as part of our fraud detection processes. The legal ground for processing your personal data for that purpose is our legitimate interest in protecting Omar Travel ehf and our customers from attempts to engage in fraudulent transactions.
Categories of Recipients of Personal Data
Other service providers:
Omar Travel ehf uses cloud services from third parties such as MAILCHIMP – HUBSPOT – BARILLIANCE – AWEBER to assist in sending emails. Those services track the activities associated with these emails, such as whether they were opened, whether links in the emails were clicked on, and whether purchases were made following clicks on those links. Omar Travel ehf uses this data to analyze the level of engagement with its emails. Omar Travel ehf uses third-party service providers to ship purchased products to customers and to help us better understand usage of Omar Travel ehf Express and Omar Travel ehf websites and apps.
Cookies and Similar Technologies
If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.
We also collect data from users about their usage of Omar Travel ehf Mobile Web. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use), device state information, device model, hardware and operating system information, and information relating to how the app functions. Omar Travel ehf uses this data to improve the quality and functionality of our mobile apps, Omar Travel ehf Express; to develop and market products and features that best serve you and other users; and to help identify and fix app stability issues and other usability problems as quickly as possible.
The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.
Here are examples of third-party providers of analytics and similar services we currently use:
Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Find out more information about how this analytics information may be used, how to control the use of your information, and how to opt-out of having your data used by Google Analytics.
We request individuals under 16 not provide personal data to Omar Travel ehf. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.
Retention of Personal Data
We will retain your personal data as long as your Omar Travel ehf account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.
Data Controller and Data Protection Officer
Your personal data collected by Omar Travel ehf is controlled by Omar Travel ehf , which is located at Lindarbraut 639, 230 Reykjanesbæ – Iceland. Omar Travel ehf Data Protection Officer is located at the same address and can also be reached by email at email@example.com.
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from Omar Travel ehf access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
To request access to or rectification, portability or erasure of your personal data, or to delete your Omar Travel ehf account, contact us at firstname.lastname@example.org
If you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact our Data Protection Officer at Lindarbraut 639, 230 Reykjanesbæ – Iceland or by email at email@example.com. If you do not live in the European Union but you believe you have a right to restriction of processing or a right to object to processing under your local laws, please contact Omar Travel ehf at firstname.lastname@example.org.